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Get Moving.

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Segway Customer Operations is standing by to answer your questions about your Segway PT. Whether it is via the Web, email, or by phone, our representatives are ready to serve your needs.

    Toll-free: 1-866-4SEGWAY
    Fax: (603) 222-6001

    Hours of Support Operation:
    8:00 am - 5:00 pm ET
    Monday - Friday (except holidays)

You may also choose to submit your customer support inquiries to Segway Customer Operations representatives via the form below. In order to best serve you, please provide as much information as possible.


Please Note:
This form is for current customers only who have already purchased a Segway PT.
If you have other inquiries, please use this form instead.


Street Address:
ZIP/Postal Code:
Email address:
Daytime phone number:
Unit Serial Number: (If available.)   
Segway Order Number: (If available.)   
Type of issue:
problem description: