Police departments and security firms around the world are realizing
the benefits of integrating Segway® Personal Transporters (HTs) into their daily policing and security operations.
Read about the ways these police departments and private security firms are using Segway PTs
to create visibility, enhance productivity and save money. Check
back regularly for new case studies.
Albuquerque Police Department
Albuquerque, the largest city in New Mexico,has a vibrant downtown and a population of
nearly half a million people. For several years the city has assigned a walking officer to the downtown beat in an effort to strengthen its police presence and forge stronger relationships between the police department, downtown businesses and the public. In early 2006, they gave this program even more traction when they acquired three Segway
Personal Transporters (PTs) for the downtown bureau. By all accounts, the Segway PTs have been a big success.
In 2003, Captain Eric Garrison of the Maryland Transportation Authority Police at Baltimore-Washington International (BWI) Airport saw a news report about the Segway Personal Transporter (PT) and wondered if the devices would be useful for the officers who patrolled the airport. He thought that the quiet, self-balancing Segway PT might allow an officer to respond more quickly to emergencies and patrol the facility without getting fatigued.
of Chicago Police Department
The Chicago Police Department was looking for a more efficient
way for its officers to patrol O'Hare International Airport
and provide a secure environment to the 200,000 people who
move through the facility each day. The department employed
Segway PTs to patrol vast distances in the airport terminals
and respond quickly to security issues.
Chicago Fire Department, EMS Division
In June 2005, former Fire Commissioner Cortez Trotter of the Chicago Fire Department
developed a Segway Personal Transporter(PT) emergency response team that provided
paramedic support during special events in the city's downtown and lakefront area. This
first responder program was so successful that in October 2005 Commissioner Trotter
expanded the initiative to form an Advanced Life Support (ALS) Segway team that would
patrol the city's central business district - also known as the "Loop" - on a daily basis.
Like all major universities, Duke University is constantly
looking for ways to provide a safer environment for its
students and staff. That's no small feat when you consider
that nearly 11,000 students and teachers live, work, study
and play in an area covering more than 16 square miles.
The director of Duke University Police has found the Segway
PT to be a valuable tool for his patrol officers.
Torremolinos, a town in the Province of Málaga on the Sun Coast of Spain, receives a tremendous amount of tourists each year in search of the pleasure of its beaches and numerous attractions. One of the city’s primary goals is to assure a safe and comfortable stay for its visitors. After considering several options, the city council found a solution to improve and facilitate the local patrolman’s task.
County Sheriff's Department - Bomb Squad
Discover how the Segway PT helps a police department's bomb
squad react better and more safely to bomb threats and WMD
with less fatigue.
Worcester Polytechnic Institute
WPI's Campus Police Department has already started using two of the Segway HTs to make patrols around WPI's 80-acre main campus easier. Use of the Segway HTs is expected to open relations between officers and students-acting as an icebreaker to spark conversations and make officers more approachable.
Here's the challenge: You have a 650,000-square-foot high-tech manufacturing facility encompassing three multi-level buildings, and twice a day your engineering and maintenance department must check each of the 45 gas-delivery pressure gauges spread throughout the vast manufacturing system. Moreover, when a manufacturing emergency occurs in some region of the facility, you need to get a technician to the scene as quickly as possible to address the problem. The solution? The Segway Personal Transporter (PT).
Security services are faced with the challenge of handling larger and larger events with ever-growing turnout numbers. Security firm BaySecur GmbH is one of the largest players in Germany, and having drawn from ample experience securing such large events as German Soccer League matches and World Youth Day, they have much to say about the topic.
Hyatt Regency Coconut Point
Hyatt Regency Coconut Point is a 456-room luxury hotel set amid the lush flora of the Estero Bay peninsula, just north of Bonita Springs, Florida. According to Bob James, director of security, the hotel has been using the Segway® Personal Transporter (PT) since November 2004 to provide comprehensive security to its guests.
Intrado provides the technology and infrastructure for the North American 911 call systems. Telecommunications companies and long-distance carriers contract with Intrado to help them manage data and efficiently route 911 emergency calls. The company is based in Longmont, CO, employs 750 people and has more than 20 call processing sites nationwide.
IPC International Corporation
Shopping center public safety service has evolved beyond simply patrolling common areas and giving directions. Today security must focus on a multitude of areas, including protecting guests, deterring criminal activity, enforcing center policies and above all – customer service.
Loma Linda University
The Loma Linda University Adventist Health Sciences Center in Loma Linda, California, is a vast facility encompassing schools of medicine, dentistry, nursing, allied health professions, public health, pharmacy, and science and technology. They use the Segway PT for university and hospital security.
Securiguard is the largest privately held security company in British Columbia, Canada, employing more than
a thousand people and serving hundreds of corporate, municipal and government clients.
They were among the first security firms in North America to employ Segway PTs in their operations.
Segway PTs have been instrumental in helping their company to quite literally stand out in the crowd.
University of Maryland Department of Public Safety
Like many police departments at large universities,
the University of Maryland Department of Public Safety faces many challenges in
providing a safe and secure environment on a sprawling urban campus. There are 32,000
full-time students at the University, and another 20,000 people who attend classes at
night. The campus is the size of a not-so-small town – about 2,000 acres – and it contains
both high-density student residence halls and less populated swaths of open park-like land.
According to Captain John Brandt, the police department has always been open to new
technology that improves campus policing, so when the Segway® Personal Transporter
(PT) popped up on their radar screen they immediately took a look at it..
Westin Kierland Resort & Spa
The Westin Kierland Resort & Spa is a premier destination resort set on 730 acres in the heart of Scottsdale, Arizona.
The luxury property has three, nine-hole golf courses, a full-service spa, kids club, eight restaurants, more than 170,000
square feet of meeting space and more than 700 guest rooms, plus a separate vacation ownership property.
In the fall of 2004, the resort discovered that the Segway PT
is a valuable tool for resort operations and security, and purchased a small fleet of machines.